Who We Are
Data Collection & Use
The personal information that we collect and store is voluntarily provided by our customers and used solely for the purpose of providing our services. We do not currently and will never at any point in the future, sell or rent this information to any 3rd parties outside of our organization. Presently we do not, nor have we in the past, used our customer’s information for sales or marketing campaigns.
Valor Plumbing collects customer’s personal information in the following ways: 1.) Via any forms or chat platforms available on this website. 2.) When you make an electronic payment in person or online. 3.) Via texts that you initiate to us. 4.) Via any emails that you send us directly. 5.) Any information we request that you verbally provide to us by phone.
To help us provide our services to our customers, 3rd party services are used in connection with this website; Tidio, Jobber, OpenPhone and Google.
Cookies & Tracking
Rights Over Your Data
Deletion of your data: Valor Plumbing will honor requests to delete certain or all of your data from our systems by request and where possible. If a financial transaction has taken place for services provided by Valor Plumbing, we will only be able to delete certain data. For us to fulfill our legal responsibilities it is necessary for us to retain billing and work history records for a certain period of time.
California Consumer Privacy Act (CCPA):
The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them. This landmark law secures new privacy rights for California consumers, including:
- The right to know about the personal information a business collects about them and how it is used and shared
- The right to delete personal information collected from them (with some exceptions)
- The right to opt-out of the sale or sharing of their personal information
- The right to non-discrimination for exercising their CCPA rights
For more information, please refer to https://www.oag.ca.gov/privacy/ccpa.
How To Contact Us
For any privacy specific questions or concerns you may call or email Valor Plumbing. Please refer to our Contact Us page for our contact details.
Changes To This Policy